ServiceNow is a modern, innovative and complete IT Service management application that costs less than you would expect. Among 300 other global companies, NYSE and Facebook are already running their IT operations on ServiceNow.
ServiceNow offers an all-in-one subscription based ITSM solution containing elements such as:
- Incident Management
- Problem Management
- Change Management
- Configuration Management
- Request Management
- Service Level Management
- Knowledge Management
- Service Portfolio Management
- Project Management
- Asset Management
- Contract Management
- Field Services Management
- Service Catalog
By using Rubik’s FastTrack implementation approach for cloud based ITSM, organisations can benefit from rapid implementation projects aligned to their ITIL processes. Through detailed process analysis, Rubik aligns process design with software platforms, so that upgrades are not influenced by special process requirements, and processes are not limited by technology constraints
